Support & Helpdesk
BornDigital Helpdesk and Support Solutions
We efficiently secure, maintain, and monitor:
- Network path visualization
- Remote access
- Automated monitoring and maintenance
- Patch management
- Prescriptive data analytics
- Data-breach risk intelligence
- Backup and recovery
- Managed antivirus
- Web protection
Remotely monitor desktops, laptops, servers, and mobile devices across operating systems and platforms.
This includes:
- Alerts and performance checks
- Security monitoring
- Windows, Mac, and Linux supported
- Network device monitoring
- Mobile device monitoring
- Virtual machine monitoring
- Granular roles and permissions
- Automation and bulk actions
Bring Complex Networks under Control with Sophisticated Automation.
Using RMM (Remote Monitoring & Management) Automation too allows us to handle diverse, complex environments going beyond simple automation.
we can then set-up complex, sophisticated tasks, keeping your business running smoothly.
Often clients are unaware of fixes performed as our systems are proactive rather than reactive IT support – taking the stress out of the Support function for both the client and us!
